Name of product:
Furnaces
Hazard:
The ground wire in the furnace’s junction box can become loose. If an electrical component then fails and short circuits, the unit poses a shock hazard.
Remedy:
Consumer Contact:
Trane at 800-945-5884 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.trane.com/residential, www.americanstandardair.com, or www.ameristarac.com and click on “Safety Recall” at the bottom of the page for more information.
Recall Details Report an Incident Involving this Product
Units:
About 17,700
Description:
This recall involves Trane, American Standard, Ameristar brand or unbranded furnaces. The recalled furnaces include serial numbers beginning with 16304 through 16324. The model and serial numbers are printed on a white label on the left or right-hand side of the unit.
Incidents/Injuries:
None reported
Remedy:
Consumers should contact Trane to receive a free replacement junction box and free installation. The firm is contacting customers directly. Consumers should avoid contact with the furnaces until the junction box is replaced.
Sold At:
Trane, American Standard and Ameristar independent dealers nationwide from July 2016 through August 2016 for between $400 and $4,000.
Distributor(s):
Trane U.S. Inc., of Tyler, Texas
Manufactured In:
U.S.